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Services Overview
Our dedicated technical team offers a methodology that ensures every customer engagement achieves maximum efficiency and productivity. This commitment is based on consistent, reliable process that allows us to be different and thus able to provide the best support and performance for all our customers, every time.
Our consultative approach helps our customers on their requirement and combines with strategic planning to deliver a total solution that meets their business objectives.
1) Guaranteed support levels to meet business users SLAs
1) Reduced risk of losing data
2) Ensure successful backup strategy
4) Automate labour intensive tasks
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Assessment
Evaluate current infrastructure and develop a strategy that support ongoing business objectives.
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Design
We design end-to-end solution that will align based on business requirement and deliver a cost effective solution.
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Implementation
We provide expertise to ensure successful implementation and configuration of the solution that we design.
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Data Migration
We provide seamless execution of data migration to reduce any impact to the ongoing business.
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Project Management
Our experience consultants reduce customers risk through a detailed project methodology When it comes to manageability, scalability, availability and performance.
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Service includes
Service levels
Level 3 : Monday to Friday
Level 2 : After Office Hours and Weekends
Level 1 : 7 x 14 x 365 operational support
(2 or 4 hours response)
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